star bugService and Repair

The staff at Lighthouse Productions has the experience, education and technical expertise to service your audio and lighting, equipment and systems. Whether you need your equipment repaired, your system brought back to peak performance, or you need training, we can help.


ETC Certified Technicians

ETC is one of the most prolific manufacturers in our industry and Lighthouse Productions has served Northeast Wisconsin and the surrounding areas as a dealer for the past 20 years. We have ETC Certified Technicians on staff for all your service needs.

Contact Dean

JBL Professional Authorized Service Agency

We are a Harman/JBL Professional authorized service center. Contact us and ask for one of our JBL technicians and we will be glad to help you with your service needs.

JBL Professional Service FAQs

Contact Jamie

Lighthouse Service And Repair Form -Link To Fillable PDF Form

star bugTypes of Service

On Site Service and Bench Service

We offer "On Site" service, where we come to your venue to diagnose and repair a problem. If you have an emergency, we are often available on short notice or after business hours. We also have "Bench" service , where you can bring your gear to our shop to have one of our technicians look at it. If we cannot fix your problem immediately we have the rental inventory to help get you through your show.

Tweak & Tune

With our "Tweak 'N Tune" service, we are able to come to your venue and perform service, preventative maintenance, and/or training to get your system back up to peak working condition. This service includes changing lamps, refocusing fixtures, repairing damaged cables, and training personel responsible for running the system. This service is perfect for venues without full time or dedicated technical staff.


We can come to your venue and provide detailed training on how to properly operate your equipment. Or you can come to our shop and we can teach your staff basic skills, with the equipment we have in house. This service is great for venues that have had personnel turnover since the system training was last provided.

Lighthouse Productions © 2018